Chris Hood, a keynote speaker, specializes in merging customer success with digital strategy. With over 35 years, he's a leader in fostering customer-centric cultures. The author of 'Customer Transformation,' Chris is recognized among the Top 30 Customer Experience Gurus in 2024. His background includes leading digital strategy at Google and innovating storytelling technologies at Fox & Disney. He offers a Fractional Chief Customer Officer practice to help organizations align closely with customer needs. Additionally, Chris influences the Gaming and AI sectors, hosts 'The Chris Hood Digital Show,' and educates students at SNHU on the fusion of business strategy and technology.